Although Managed Services is quickly expanding worldwide, there are several misconceptions that prevent people from utilizing it for their business. To clear your doubts, this article will talk about the most common myths and misconceptions associated with managed IT services.
MSPs are too expensive
In the past, companies would use in-house IT tools like servers, networking, and workstations for their IT needs. However, this option was often expensive and difficult to maintain or upgrade, especially if they need to hire experts to keep everything running properly.
Managed Services even out the cost of systems and hardware by using cloud-based services which are maintained and kept secure in off-site data centers. Internal IT expenses have been shown, time after again, to be one of the most uncertain and costly areas; according to Cisco, managed services providers (MSPs) reduce common, in-office costs by 40%.
MSPs will replace your in-house IT team
Contrary to what most people think, partnering with an MSP will not result in the termination of your company’s IT department. Studies have demonstrated that only 6% of those who contacted an MSP came as a result of getting rid of their internal IT staff, while 15% percent never had an internal IT team, to begin with, and thought it was more beneficial to bring in professional help through contacting an MSP.
An MSP can be a powerful asset to your internal IT team by freeing them up from work with no strategic value and providing an opportunity to enhance their skills. Your in-house team won’t be bogged down by day-to-day issues, like resetting passwords, because the MSP will take care of that. Your team will be able to focus on more important projects instead.
MSPs will take control of your operations
An MSP is not there to take over operations; rather, they are there to help your company with one or more IT projects. The control you give up is determined by your needs. It’s critical to consider the relationship as a close partnership in which they are prepared to assist your firm.
A partnership is successful when both parties are aware of the goals and objectives, which are outlined in a Service Level Agreement (SLA). This agreement defines different aspects of the working relationship between both parties, such as how long it will take to resolve issues, response times for support requests, and escalation procedures.
MSPs are for large organizations only
One of the most common reasons companies are hesitant when it comes to working with MSPs is that they incorrectly believe that only large enterprises use them. The truth is, small to medium businesses are the ones who can benefit from them the most.
For example, many small businesses in Washington often lack the IT equipment and staff to keep up with updates and network management, leaving them at risk of a security breach or attack. Partnering with a company that offers managed IT services in Washington takes the responsibility off your hands, and puts your mind at ease knowing your business is safe.
MSPs put your data at risk
Many businesses are worried about losing direct control of sensitive corporate data and worry that it is less secure when it is kept in off-site data centers. MSPs are well aware of the need for business security and privacy in the modern internet environment. MSPs have access to specialized tools and IT experts with extensive industry expertise to safeguard your company and guarantee that industry standards for security are met since their core business is technology.
MSPs are not there when you need them
Many organizations are concerned that MSPs will not be accessible when IT problems arise, which is why they may be hesitant to use them. This is mostly due to the fact that they are not in-house. However, several IT issues can be addressed remotely via the cloud. Furthermore, most MSPs operate 24/7/365 ensuring 99% uptime.
Conclusion
Technology is essential for the success of any business. Don’t let myths about Managed Services deter you from obtaining all they have to offer.
