Is your business in Charlotte struggling to keep up with the ever-evolving world of technology? Do you have an in-house IT team that’s constantly overburdened and understaffed? If so, you may want to consider hiring a managed IT services provider (MSP) in Charlotte, preferably one that can give your business a wide range of benefits.
Here are some of the most important benefits of outsourcing your IT needs to an MSP.
Cost-effective
One of the major advantages of outsourcing your technology support needs is that it reduces your IT budget. Having an in-house IT department means you have to pay for staff salaries, additional benefits like health insurance, and training. Outsourcing your IT to a third party means you pay for the IT services you need without the aforementioned costs.
Moreover, you will have consistent spending unlike when you employ IT firms on a break-fix basis. You may believe that hiring experts when something goes wrong would save you money. But the opposite is true; getting IT support only when something goes wrong could mean even bigger spending because your company may not be getting the necessary amount of online and data management protection. A team of experienced IT professionals can give you these along with other critical IT support needs.
Greater scalability
When you have an in-house tech support team, the amount of IT-related tasks that can be accomplished is limited by the number of IT employees that you have. By contrast, outsourcing your IT needs lets you easily scale up or down depending on your needs.
For instance, if you run an online retail business that experiences a surge in demand during the holiday season, an MSP can easily increase IT systems’ capacity to meet this demand. On the other hand, an in-house IT team will likely have their hands full during a busy season (and some of them might be on vacation). This, in turn, can prevent your business from meeting the surge in demand, which can resulr in lower profits.
Easy access to tech experts
In addition to increased scalability, hiring an MSP also gives you more flexibility when it comes to your IT staff’s capabilities and resources. Partnering with an MSP lets you tap into a wealth of knowledge and expertise because MSPs typically have a team of tech experts who specialize in different areas of IT. Not only can they augment your IT staff’s capabilities, but they can also assist with any surge in IT workloads.
Reduced compliance burden
Compliance is a huge issue for businesses these days, and it can be difficult to stay compliant. An MSP that’s familiar with the constantly changing compliance rules can help take care of compliance for you. They can help ensure that your business meets all the latest standards and regulations such as HIPAA for healthcare businesses and various banking regulators for financial services firms. An MSP can also assist you in drafting policies and procedures in ensuring staff’s compliance with regulations.
IT staff flexibility
By outsourcing your IT needs to an MSP, you can free up your in-house staff to focus on more important tasks. Businesses, especially those whose IT departments are overworked, would benefit from outsourcing back-end activities or complex technologies to allocate their in-house technology experts to initiatives that will help them achieve their primary goals and encourage innovation.
Minimized operational disruptions
IT outages affect all firms, and while the causes vary, many downtime events are caused by either internal or external hardware and software issues. And any business interruption will have an impact on the company’s reputation.
So, if you run a business in Charlotte, getting managed IT services would not only make your IT workloads lighter but will also ensure all your technology bases are covered, from hardware issues, to backup maintenance, to cybersecurity.
Proactive defense against cyberattacks
In today’s digital world, cybersecurity is more important than ever. And while you might think that your in-house IT team is up to the task of protecting your data, the truth is that they might not have the resources or expertise to do so.
This is where an MSP can help. An MSP will proactively monitor your network for any suspicious activity and take steps to prevent attacks before they happen. They deal with all sorts of IT security threats and therefore have the experience and expertise to ensure you quickly recover in case of an attack.
